Global Reporting Initiative (GRI)

GRI is a framework of global standards to help corporations define and report their sustainability impacts and performance. Because sustainability is defined as a combination of social, environmental and economic impacts, these are the general categories of GRI.

Disclosure Strategy and Analysis Where to Find it
1.1 Statement from the most senior decision-maker of the organization. Letter from the CEO
1.2 Description of key impacts, risks, and opportunities. Letter from the CEO; Letter from Corporate Social Responsibility Officer; About Report; Business Practices: Risk Management
Disclosure Organizational Profile Where to Find it
2.1 Name of the organization. Allstate Insurance Company
2.2 Primary brands, products, and/or services. Company Overview: Organizational Profile; Stakeholders: Our Customers
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Company Overview: Organizational Profile
2.4 Location of organization’s headquarters. http://www.allstate.com/about.aspx
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Company Overview: Organizational Profile
2.6 Nature of ownership and legal form. Company Overview: Organizational Profile; Annual Report
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). 2011 Vital Statistics; Annual Report
2.8 Scale of the reporting organization. Company Overview: Organizational Profile; 2011 Vital Statistics
2.9 Significant changes during the reporting period regarding size, structure, or ownership. About Report; Annual Report
2.10 Awards received in the reporting period. http://www.allstatenewsroom.com/channels/Awards-and-Recognition/pages/awards-recognition
Disclosure Report Parameters Where to Find it
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. About This Report: Report Period, Scope and Boundary
3.2 Date of most recent previous report (if any). About Report
3.3 Reporting cycle (annual, biennial, etc.) About Report
3.4 Contact point for questions regarding the report or its contents. About Report
3.5 Process for defining report content. About Report; Stakeholders: Our Customers; Letter from Corporate Responsibility Officer
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. About Report
3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). About Report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. About Report
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. About Report; Environment
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods). About Report; Key Performance Indicators and Goals
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. About Report
3.12 Table identifying the location of the Standard Disclosures in the report. GRI Index
3.13 Policy and current practice with regard to seeking external assurance for the report. About Report: Scope and Boundary
Disclosure Governance, Commitments, and Engagement Where to Find it
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Company Overview: Organizational Profile; Business Practices: Corporate Involvement in Public Policy; Public Policy; Annual Report
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Company Overview: Corporate Governance
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. 2011 Key Metrics
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Allstate.com: Investor Relations
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). Company Overview: Corporate Governance; Environment; Annual Report
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Company Overview: Ethics and Integrity
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. Company Overview: Corporate Governance; 2011 Vital Statistics
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Letter from the CEO; Letter from Corporate Social Responsibility Officer; Company Overview: Ethics and Integrity; Company Overview
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Company Overview: Ethics and Integrity; Business Practices: Risk Management
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. Company Overview: Corporate Governance; Environment Overview
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Business Practices
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Business Practices: Risk Management; Stakeholders: Our Customers; Environment; Social Impact
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic. Environment: Efforts to Reduce Energy Consumption and Emissions; Social Impact; Business Practices: External; Public Policy
4.14 List of stakeholder groups engaged by the organization. Stakeholders
4.15 Basis for identification and selection of stakeholders with whom to engage. Stakeholders
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Stakeholders
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Stakeholders
Disclosure Disclosure on Management Approach Where to Find it
Disclosure on Management Approach Economic
Economic Performance COMM Company Overview; Annual Report
Market presence Business Practices: Investments & Asset Management; 2011 Vital Statistics; Social Impact: Allstate in the Community; Social Impact: Corporate Contributions
Indirect economic impacts Business Practices: Investments & Asset Management; 2011 Vital Statistics; Social Impact: Allstate in the Community; Social Impact: Corporate Contributions
Disclosure on Management Approach Environment
Materials Environment
Energy Environment
Water Environment
Biodiversity Environment
Emissions, effluents and waste Environment
Products and services Stakeholders: Customers; Business Practices: Risk Management
Compliance Environment
Transport Environment
Overall Environment; Business Practices: Risk Management
Disclosure on Management Approach Labor
Products and services Stakeholders: Employees
Labor/management relations Stakeholders: Employees
Occupational health and safety COMM Stakeholders: Employees
Training and education Stakeholders: Employees; 2011 Vital Statistics
Diversity and equal opportunity Stakeholders: Employees; Company Overview: Inclusive Diversity; 2011 Key Performance Indicators
Equal remuneration for women and men Stakeholders: Employees; 2011 Key Metrics
Disclosure on Management Approach Human Resources
Investment and procurement practices Business Practices: Investments & Asset Management; Business Practices: Supply Chain Sustainability
Non-discrimination Company Overview: Ethics and Integrity
Freedom of association and collective bargaining Not Reported
Child labor Not Reported
Prevention of forced and compulsory labor Not Reported
Security practices Not Reported
Indigenous rights Not Reported
Assessment Not Reported
Remediation Not Reported
Disclosure on Management Approach Social
Local communities Social Impact; 2011 Vital Stats
Corruption Not Reported
Public policy Social Impact; Social Impact: Advocacy; Business Practices: Corporate Involvement in Public Policy
Anti-competitive behavior Not Reported
Compliance Company Overview: Ethics and Integrity
Disclosure on Management Approach Product
Customer health and safety Not Reported
Product and service labelling Not Reported
Marketing communications Stakeholders: Our Customers; Environment; 2011 KPI Performance Indicators
GRI Indicator Economic Performance Indicators Where to Find it
EC1 COMM Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Company Overview; Business Practices: Investment & Asset Management; Stakeholders: Employees; Social Impact; 2011 Vital Statistics; Annual Report
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. Business Practices: Risk Management; Environment: Efforts to Reduce Energy Consumption and Emissions
EC3 Coverage of the organization’s defined benefit plan obligations. Stakeholders: Employees; Annual Report
EC4 Significant financial assistance received from government. Not Reported
EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. Not Reported
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Business Practices: Supply Chain Sustainability; 2011 Vital Statistics
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Not Reported
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Business Practices: Investments & Asset Management; 2011 Vital Statistics; Social Impact: Allstate in the Community; Social Impact: Corporate Contributions
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Social Impact; 2011 Vital Statistics;
GRI Indicator Environmental Indicators Where to Find it
EN1 Materials used by weight or volume. Environment
EN2 Percentage of materials used that are recycled input materials. Environment: Waste Management and Recycling;; 2011 KPI Performance
EN3 Direct energy consumption by primary energy source. Environment; 2011 KPI Performance
EN4 Indirect energy consumption by primary source. Environment; 2011 KPI Performance
EN5 Energy saved due to conservation and efficiency improvements. Environment; 2011 KPI Performance
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Stakeholders: Our Customer; Environment; 2011 KPI Performance
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Environment; 2011 KPI Performance
EN8 Total water withdrawal by source. Environment: Efforts to Reduce Water Usage
EN9 Water sources significantly affected by withdrawal of water. Environment: Efforts to Reduce Water Usage
EN10 Percentage and total volume of water recycled and reused. Environment: Efforts to Reduce Water Usage
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Not Reported: Determined not to be a material impact
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Not Reported: Determined not to be a material impact
EN13 Habitats protected or restored. Not Reported: Determined not to be a material impact
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Not Reported: Determined not to be a material impact
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Not Reported: Determined not to be a material impact
EN16COMM Total direct and indirect greenhouse gas emissions by weight. Environment: Efforts to Reduce Energy Consumption and Emissions
EN17 Other relevant indirect greenhouse gas emissions by weight. Environment: Efforts to Reduce Energy Consumption and Emissions
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Environment: Efforts to Reduce Energy Consumption and Emissions; 2011 KPI Performance
EN19 Emissions of ozone-depleting substances by weight. Not Reported: Determined not to be a material impact
EN20 NOx, SOx, and other significant air emissions by type and weight. Not Reported: Determined not to be a material impact
EN21 Total water discharge by quality and destination. Environment: Efforts to Reduce Water Usage
EN22COMM Total weight of waste by type and disposal method. Environment: Waste Management and Recycling;
EN23 Total number and volume of significant spills. Not Reported: Determined not to be a material impact
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Not Reported: Determined not to be a material impact
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. Not Reported: Determined not to be a material impact
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Environment; Stakeholders: Our Customers; 2011 KPI Performance
EN27 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Not Reported.
EN28 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. Carbon Disclosure Project Filing
EN29 Total environmental protection expenditures and investments by type. Not Reported.
GRI Indicator Social: Labor Practices and Decent Work Where to Find it
LA1 Total workforce by employment type, employment contract, and region, broken down by gender. 2011 Key Metrics
LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region. Not Reported.
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Not Reported.
LA4 Percentage of employees covered by collective bargaining agreements. Not Reported.
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Not Reported.
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Not Reported: Determined not to be a material impact
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender. Stakeholders: Employees
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Stakeholders: Employees
LA9 Health and safety topics covered in formal agreements with trade unions. Not Reported: Determined not to be a material impact
LA10 Average hours of training per year per employee by gender, and by employee category. 2011 Key Metrics
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Stakeholders: Employees
LA12 Percentage of employees receiving regular performance and career development reviews, by gender. Not Reported.
LA13 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. 2011 Key Metrics
LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. Not Reported.
LA15 Return to work and retention rates after parental leave, by gender. Not Reported.
GRI Indicator Social: Human Resources Where to Find it
HR1COMM Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. Not Reported.
HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken. Business Practices: Supply Chain Sustainability
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Company Overview: Ethics and Integrity
HR4 Total number of incidents of discrimination and corrective actions taken. Not Reported.
HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. Not Reported: Determined not to be a material impact
HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. Not Reported: Determined not to be a material impact
HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. Not Reported: Determined not to be a material impact
HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. Not Reported: Determined not to be a material impact
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not Reported: Determined not to be a material impact
HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. Not Reported.
HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms. Not Reported.
GRI Indicator Social: Society Where to Find it
SO1 (FSSS) Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Social Impact; Business Practices: Investments and Asset Management
SO1 (G3.1) Percentage of operations with implemented local community engagement, impact assessments, and development programs. 2011 Vital Statistics; 2011 State Supplements
SO2 Percentage and total number of business units analyzed for risks related to corruption. Not Reported: Determined not to be a material impact
SO3 Percentage of operations with implemented local community engagement, impact assessments, and development programs. Company Overview: Ethics and Integrity
SO4 Actions taken in response to incidents of corruption. Not Reported.
SO5 Public policy positions and participation in public policy development and lobbying. Social Impact: Advocac;; Public Policy
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Social Impact; Public Policy
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Not Reported.
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Not Reported.
SO9 Operations with significant potential or actual negative impacts on local communities. Not Reported.
S10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. Not Reported.
GRI Indicator Social: Product Responsibility Where to Find it
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Not Reported: Determined not to be a material impact
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Not Reported
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Not Reported
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Not Reported
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Stakeholders: Our Customers
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Stakeholders: Our Customers
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Not Reported
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Not Reported
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Not Reported
GRI Indicator Financial Sevices Sector Supplemental Indicators Where to Find it
FS1 Policies with specific environmental and social components applied to business lines. About Report
FS2 Procedures for assessing and screening environmental and social risks in business lines. Business Practices: Risk Management; Business Practices: Investment and Asset Management
FS3 Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions. Not Reported
FS4 Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines. About Report; Company Overview: Corporate Governance
FS5 Interactions with clients/investees/business partners regarding environmental and social risks and opportunities. About Report; Business Practices: Investment and Asset Management; Environment
FS6 Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector. 2011 Vital Statistics
FS7 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose. Business Practices: Investment and Asset Management; Social Impact
FS8 Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose. Business Practices: Investment and Asset Management; Environment
FS9 Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures. About Report; Company Overview: Corporate Governance
FS10 Percentage and number of companies held in the institution’s portfolio with which the reporting organization has interacted on environmental or social issues. Not Reported
FS11 Percentage of assets subject to positive and negative environmental or social screening. Not Reported
FS12 Voting polic(ies) applied to environmental or social issues for shares over which the reporting organization holds the right to vote shares or advises on voting. Not Reported
FS13 Access points in low-populated or economically disadvantaged areas by type. Social Impact; Business Practices: Investment and Asset Management
FS14 Initiatives to improve access to financial services for disadvantaged people. Social Impact: Financial Empowerment for Domestic Violence Survivors
FS15 Policies for the fair design and sale of financial products and services. Not Reported
FS16 Access points in low-populated or economically disadvantaged areas by type. Social Impact: Financial Empowerment for Domestic Violence Survivors