The Good
Hands Company

Last year we established a set of Key Performance Indicators related to our priority issues and set targets to drive continuous improvement. Here is an update on our progress and our ambitions for improving our performance in the year to come. Select the Key Performance Indicator to learn more about our progress toward meeting our targets in 2011.

Goal Highlights

  • Stakeholders

    Improve overall
    reputation by
    — 3% —

    Results >

  • Business
    Practices

    Spend 9% with
    minority-owned
    businesses

    Results >

  • Environment

    By year 2020,
    reduce energy use
    by 20%

    Results >

  • Social Impact

    Reduce teen
    driving fatalities by
    — 50% —

    Results >

Corporate Responsibility Highlights